WE OFFER A 30 DAY RETURN POLICY ON ALL ORDERS.
We offer contact support 365 days of the year, including holidays. please contact us if you need an order returned. We will respond within 1-2 business days.
To return an item, please make sure you are in full accordance with our following return policy:
- Items must be sent back within 30 days of the delivery date.
- Items must be unworn, unwashed, and have original tags attached.
- Items must be free of stains, makeup, deodorant, or wear.
- All returns will be refunded via store credit in the form of a discount code.
- Returns are processed within 1-7 business days after your item(s) are delivered.
We do not provide pre-paid return labels; you are responsible for covering shipping costs to return.
- Damaged, defective, or incorrect items must be reported within 2 business days of delivery. Please message through email or fill out our contact box for assistance before returning.
- Return packages must include a return request form OR packing slip. If these are not filled out correctly, your return may experience issues in processing.
When sending back items from multiple orders, please fill out a return form or packing slip from each order returned.
- DACULTURE is not responsible for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.